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Why choose Superloop?
✔ Unleash Unlimited Potential – Next-gen internet for homes & businesses
✔ Built to Be Super – High-performance network, engineered for excellence
✔ More Tech Than Telco – Cutting-edge solutions for consumers, businesses & wholesale
✔ Seamless Experience – Fast, simple, and hassle-free connectivity
Superloop is Australia’s modern challenger, breaking the status quo with better speed, service, and innovation.
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Frequently asked questions
How to Choose the Right Internet Plan for me
There’s no single “best” internet plan – the right choice depends on your household’s needs. Here’s what to consider when comparing options:
- Speed Matters – More devices = more demand. If multiple people are streaming, gaming or video calling simultaneously, you’ll want higher speeds to avoid lag.
- Budget vs. Performance – Faster plans typically cost more. Decide what balance of speed and affordability works for your household.
- Contract Flexibility – Some plans offer month-to-month freedom, while others require 12-24 month commitments (often with exit fees).
- Data Allowances – While most plans now offer unlimited data, some cheaper options may have caps that throttle speeds after a certain usage limit.
What is NBN (National Broadband Network)?
The NBN is Australia’s nationwide upgrade to fast, reliable internet for homes and businesses. It’s replacing older copper networks with modern broadband technology to future-proof our digital needs.
How does NBN work?
Rather than building just one type of connection, the NBN uses a mix of technologies:
- Fibre optic cables (fastest option)
- Hybrid-Fibre Coaxial (HFC) – using existing pay TV cables
- Fixed Wireless – for regional areas
- Satellite – for remote locations
NBN Co builds and maintains this infrastructure, then sells access to providers like Telstra, Optus and TPG. This means you can choose from multiple ISPs once NBN reaches your area.
How Is Internet Speed Measured?
Internet speeds are measured in megabits per second (Mbps), which is different from megabytes (MB). For context:
- 8Mbps = 1MB per second (so a 100Mbps plan downloads ~12.5MB each second)
Download vs. Upload Speeds:
📥 Download Speed – How fast you receive data. Affects:
- Streaming (Netflix, YouTube)
- Online gaming
- Loading websites
📤 Upload Speed – How fast you send data. Matters for:
- Video calls (Zoom, Teams)
- Posting photos/videos (Instagram, TikTok)
- Cloud backups
NBN Speed Tiers:
Providers classify plans by tiers like:
- Basic (NBN 12) – 12Mbps download
- Standard (NBN 50) – 50Mbps download
- Fast (NBN 100) – 100Mbps download
- Superfast (NBN 250/1000) – For heavy-duty use
How to Boost My Internet Speed
Your maximum speed depends on your plan and connection type, but these tips can help optimize your performance:
🚀 Quick Fixes to Try Now
Reduce Connected Devices
- Every phone, tablet, or smart device sharing your Wi-Fi divides your bandwidth. Disconnect what you’re not using.
- Avoid Peak Hours (7pm–11pm)
- Network congestion slows speeds during evenings. Schedule large downloads/updates for off-peak times.
- Close Background Apps
Programs like cloud backups, auto-updates, and streaming apps can drain bandwidth without you realizing it.
🔧 Hardware & Setup Tweaks
Restart Your Router – A simple reboot can resolve temporary glitches.
- Use Ethernet – For critical tasks (gaming, video calls), wired connections beat Wi-Fi.
- Reposition Your Router – Keep it central, elevated, and away from obstructions/interference.
⚡ Consider Upgrading
If you’re on NBN:
- Compare higher-tier plans (e.g., NBN 50 → NBN 100) for more bandwidth.
- Check if your provider offers a free speed boost (some do!).
What Internet Speed Do You Need for Gaming?
Want lag-free gaming? While pros might debate “ideal” speeds, here’s what actually matters:
🎯 The Sweet Spot
- Minimum: 25Mbps download / 5Mbps upload
- Recommended (ACCC): 60Mbps+ (for peak-hour reliability)
- Competitive/4K Gaming: 100Mbps+ (NBN 100 or higher)
⚡ Why Speed Isn’t Everything
- Ping/Latency Matters More
- <50ms is ideal for FPS/MOBA games (like Fortnite or LoL)
- Distance to game servers (e.g., Sydney vs. Singapore) affects this
- Connection Type Impacts Performance
- Fibre (FTTP): Best for low latency
- HFC/Cable: Good, but prone to peak-time congestion
- Fixed Wireless/Satellite: Higher latency (may cause lag spikes)
How to Switch Internet Providers (Without the Hassle)
Changing providers is easier than you think—here’s your stress-free guide:
🔄 4 Simple Steps to Switch
- Pick Your New Provider
- Compare plans online (we’ll show you the best deals!)
- Check contract terms (exit fees? modem costs?)
- Schedule the Switch
- Set a disconnect date with your old provider
- Align it with your new provider’s activation date
- Wrap Up with Your Old Provider
- Cancel your plan (check for final bills or refunds)
- Return any rented equipment (e.g., modems)
- Get Connected
- Plug in your new modem (if required)
- Test your connection—you’re done!
🌟 Why It’s Easier with Us
- Free plan comparisons (real-time prices from top Aussie ISPs)
- We handle the paperwork (from sign-up to cancellation)
- No service gaps (we coordinate the switchover)
Compare Your Broadband operates in the capacity of a lead generator and re-seller of the product and introducing the client to the Super Loop, where the final sale and setup is completed for the client.
Note: The landing page of the ad using the trademark is primarily dedicated to selling (or clearly facilitating the sale of) products or services, components, replacement parts, or compatible products or services corresponding to the trademark