The Compare Your Broadband Website (“this Website”) is owned by

The Trustee for NESTO UNIT TRUST,

ABN: 25 976 953 617.

Short-Form Summary

Compare Your Broadband provides a comparison service for energy and broadband products.

• We compare your current product against products available through our panel of providers.
• Results may show multiple priced products on our panel of providers or a comparison against a specific preferred product.
• We do not compare all products in the market.
• Estimated savings and pricing are indicative only and depend on your usage and other factors.
• We may receive commissions from providers if you purchase through our service.

How we rank results

• Products are typically ranked based on estimated price or potential savings using the information you provide.
• In some cases, other factors may influence ranking or display, including product features and availability.
• Not all providers or products in the market are included in our comparisons.

Please read the full terms and conditions below for more detail.

Introduction

1.1 All access to and use of this Website is subject to these terms and conditions (“Terms of Use”). By accessing and using (including, without limitation visitors who browse this Website but do not use any services) this Website you agree to be bound by the Terms of Use. If you do not agree to the Terms of Use, you are not permitted to access and use this Website and you should immediately cease accessing and using this Website.

1.2 If you breach any provision of the Terms of Use then your right to access and use this Website will immediately cease.

1.3 This Website is intended for use by Australian residents, aged 18 years and over and Australian businesses. This Website (including products, price references and product descriptions) is frequently updated. Products may be withdrawn at any time, without notice.

1.4 We reserve the right to amend the Terms of Use at any time. The amended Terms of Use will be effective from the date they are posted on this Website. Your continued use of this Website will constitute your acceptance of the amended Terms of Use.

Privacy Policy

2.1 We take your privacy seriously. We respect your rights under the Privacy Act 1988 (Privacy Act) and we are committed to complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) requirements for collecting and managing your personal information. Please refer to our Privacy Policy to understand how we collect, use and handle your personal information.

Third Party Products

3.1 You can apply for products via this Website. These products are provided by third parties over whom we do not have control. It is your responsibility to determine whether a product is suitable for you before proceeding.

3.2 All product prices are quoted in Australian dollars unless otherwise stated.

3.3 We are not responsible for any loss or damage you may suffer in connection with any product obtained through a third-party provider.

3.4 Product descriptions and comparisons are general summaries only. You should review the relevant product documentation before making any decision.

3.5 By submitting your personal details through this Website, you may request or apply for a product from a third-party provider. That offer may be accepted or rejected. Any contract is formed directly between you and that provider.

3.6 We make reasonable efforts to ensure that third-party product information is accurate and up to date; however, we do not guarantee its completeness, adequacy or accuracy. We recommend you confirm the information and results obtained on this Website with the relevant provider or supplier.

3.7 Product suitability depends on your individual circumstances. You should consider your own needs before deciding.

The Compare Your Broadband Service and How We Are Paid

4.1 We provide a comparison service that enables you to research and compare your current broadband products against products available through our panel of third-party providers. Information, data and advice on this website is provided on the basis that site users undertake responsibility for assessing the relevance and accuracy of its content.

4.2 Our comparison results are based on information you provide and available product data. We may present:

• multiple priced products available through our panel based on estimated cost or savings; and/or
• a comparison against a specific or preferred product.

4.3 We do not compare all products available in the market. Our comparisons are limited to products made available to us through our selected panel of providers.

4.4 The availability of products we compare may change from time to time depending on our providers and what products they make available to us. Not all products made available from our providers are compared by us and due to commercial arrangements, area or availability, not all products compared by us will be available to all customers.

4.5 Depending on your requirements, some products and providers may be excluded from our comparison. Some products and special offers may only be available from our call centre or website.

4.6 Our results including comparisons and estimated savings are based on:

• the information you provide (such as usage, location, and preferences);
• product pricing and data supplied by providers; and/or
• industry assumptions where information is incomplete.

4.7 Where actual usage data is not available, we may use estimated or benchmark usage profiles.

4.8 Products are generally ranked based on estimated price or cost over time. Other factors that may influence ranking or display include:

• product features and availability; and/or
• technical or system considerations.

4.9 Depending on your selection, we may show:

• multiple priced products on our panel based on estimated cost or savings; or
• a comparison between your current product and a specific or preferred product.

4.10 A lower estimated price does not necessarily mean a product is better suited to your needs, you should:

• review the product terms and conditions before deciding; and
• consider your personal circumstances when choosing a product.

4.11 Any estimated pricing or savings shown:

• Are indicative only.
• May not reflect your actual costs.
• Depend on your usage, provider pricing, and other factors.

4.12 Actual costs may vary significantly.

4.13 Our comparison service is free for you to use. We may receive commissions or referral fees from third-party providers if you purchase a product through our Website or by using our services.

Broadband-Specific Terms

Broadband Comparisons

6.1 For broadband internet products, comparisons may include plan price, data inclusions and speed-related information such as advertised or typical evening speeds.

6.2 Speed and performance information is provided by third-party providers and may be affected by factors outside their control.

Broadband Disclaimer

6.3 Broadband performance (including speed and reliability) may vary due to factors such as network congestion, location, connection type (e.g. NBN technology), and provider network capacity.

6.4 Advertised speeds and typical evening speeds are indicative only and actual performance may differ.

6.5 Ranking of products is generally based on estimated price or savings but may also take into account factors such as product features and availability.

Permitted Use

7.1 You may use this Website for personal, non-commercial purposes only.

7.2 You must not interfere with the security or operation of this Website.

7.3 You must not use automated tools or scraping methods to extract data from this Website.

7.4 You must not use this Website for unlawful or fraudulent purposes.

7.5 Any information you provide must be accurate and complete.

Registering an Account

8.1 You may create an account using login details.

8.2 You are responsible for maintaining the confidentiality of your login details and for all activity under your account.

8.3 You must notify us immediately if you suspect unauthorised access.

86.4 We may suspend or terminate your account if misuse is suspected.

No Advice

9.1 The information provided on this Website is general in nature and does not consider your personal objectives, financial situation or needs. It is not financial or product advice.

9.2 This Website is for comparison and research purposes only and does not constitute an offer to sell any product.

Intellectual Property

10.1 All intellectual property rights in this Website and its content are owned by or licensed to Compare Your Broadband.

10.2 You must not copy, distribute or use content without permission.

Liability and Consumer Rights

11.1 Nothing in these Terms of Use excludes, restricts or modifies any rights you may have under the Australian Consumer Law or other applicable laws.

11.2 We do not guarantee that this Website will be error-free, uninterrupted, or free from viruses.

11.3 To the maximum extent permitted by law, we exclude liability for loss or damage arising from your use of this Website, except where required under the Australian Consumer Law.

11.4 Where a consumer guarantee applies, our liability is limited (at our option) to resupplying the services or paying the cost of having the services supplied again.

11.5 If our services are supplied to you as a consumer, you are entitled to consumer guarantees that cannot be excluded under Australian Consumer Law.

Indemnity

12.1 You agree to indemnify us against any loss arising from your breach of these Terms of Use or misuse of the Website.

General

13.1 If any provision is invalid, the remaining provisions will continue in effect.

13.2 Failure to enforce any right does not waive that right.

13.3 These Terms of Use constitute the entire agreement between you and us.

Governing Law

14.1 These Terms of Use are governed by the laws of Victoria, Australia.

14.2 You submit to the exclusive jurisdiction of the courts of Victoria, Australia.

Contact Us

Any Links to third-party websites are provided for convenience only. We are not responsible for their content. Please contact us by email (hello@compareyourbroadband.com.au) or phone (1300 109 060) if you have questions about these Terms of Use or our services and how our comparisons work.